* Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here. īy the way, may I know what your Outlook version is? A screenshot about the version number would be better.Īlan - * Beware of scammers posting fake support numbers here. On another hand, to isolate whether it is related to the account side, it is recommended that you configure another account in your client to see if the quick parts can be saved.Īnd, if you set the quick parts in Outlook safe mode? For connecting the Outlook client in a safe mode, you can refer to. From the menu bar select: Folder-> Import-> From MSG. Right click on it and choose: Open associated contents table. You should now see a folder called: Quick Step Settings. Follow steps 1 to 7 of the backup process mentioned above. As a result, I suggest you have a quick repair for your client to see if it helps. To restore your saved Quick Steps, use the following steps. Since you have mentioned that the issue occured after the Office update, my understanding is that there might be something wrong during the update.
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